EMV Debit Card Update

Hurry! October 27* is the last exclusive Saturday to claim your EMV Debit Mastercard. You may claim your card in the branch where you opened your account. All BPI and BPI Family Savings Bank branches will be open on this day, during regular operating hours.

Saturday Banking Advisory

To serve you better, more branches are open on Saturdays. Please refer to the link below.

Southern Metro Manila

Important Advisory on your BPI SIM Banking Access

Please be advised that SIM Banking services will be discontinued. Starting November 1, 2018, access to BPI via *119# for Globe subscribers, and Smart Menu for Smart subscribers will no longer be available.

Advisory on Bank Fees (BFSB)

Updated fees for select transactions effective September 1, 2018.

24/7 Banking Advisory

Please be advised that checkbook re-order is now exclusively available in the BPI Online Beta. 

24/7 Banking Advisory

Please be advised that you may experience intermittent access to the beta versions of the new BPI online platform and mobile app. Please bear with us as we implement our ongoing system upgrades to enhance customer experience.

Advisory on Bank Fees (BPI)

Updated fees for select transactions effective September 1, 2018.

BPI Technical Advisory on ATM Withdrawals in European Countries

Due to a technical issue, withdrawals done using a BPI Debit Mastercard in ATMs across Europe will not be available. We are working to fix the issue the soonest possible time and will notify you once this is resolved. In the meantime, should you travel to Europe, we advise you to bring your old ATM/Debit card and activate International Access for your old card via your nearest branch or thru 89-100 for your cash needs. The old ATM/Debit card will continue to be accepted in Cirrus-affiliated ATMs in Europe. Alternatively, you may also use your BPI Credit Card, should you have one, at Mastercard / VISA-affiliated ATMs for your cash needs thru the Cash Advance feature. We apologize for any inconvenience this may have caused you.

Standard Format of Date on Checks

To prevent any inconvenience in your checking transactions, please be advised that effective July 1, 2018, there will be a uniform interpretation of date on checks as issued by Philippine Clearing House Corporation (PCHC).

24/7 Banking Advisory

We remind our depositors to keep your account information including your online banking password, debit card PIN and One-Time PIN strictly confidential.
Sharing these with others can expose you to misuse or involvement in fraudulent or unlawful activities.
If your account has been found to be an accessory to any of these activities, the bank may reserve the right to terminate access to your account/s.   

Mobile Banking Advisory

We will be conducting a system optimization activity every Sunday, starting March 4, from 12:00AM to 3:00AM Philippine Standard Time (PST). During this period, BPI Mobile App and Elink mobile will be unavailable.

Credit Information System Act Advisory

Approved on 31 October 2008, Republic Act No. 9510, otherwise known as the Credit Information System Act or CISA, was released to address the need for a comprehensive, centralized and reliable credit information system in the Philippines. It is intended to improve the availability of credit especially to micro, small and medium-scale enterprises; provide credit information at the least cost to eligible participants; ensure the protection of consumer rights and fair competition in the industry; and reduce overall credit risk, leading to a healthier and more stable financial system.

In order to implement these objectives, the CISA created the Credit Information Corporation (CIC) to act as a central repository and source of credit information. The law requires all entities that provide credit facilities, including banks and financial institutions, to submit basic credit data, including updates and corrections thereto, to the CIC.

In compliance with the CISA and all its related guidelines and provisions, BPI will submit and disclose the required information regarding any loan or credit facility you have obtained from the Bank to the CIC.

For more information, please click here.