We take the privacy of the information we hold about you seriously. We ask that you read carefully this Data Privacy Statement as this explains how we collect, access, protect, use, share and retain personal information we have about you when you apply for and avail of our products and services.
This statement outlines the general practices of the Bank of the Philippine Islands (Europe) Plc (“BPI Europe”) in relation to our processes and content which are made available through our website. This Statement also covers the privacy practices for our customers who apply for and obtain products and services from us, such as, but not limited to, deposits, loans, international payments, and other such products and services that the bank may offer from time to time.
What we may collect from you and where it comes from
We collect information about you, your transactions, your use of our products and services and your relationships with Bank of the Philippine Islands (BPI), and all its subsidiaries or affiliates when you apply for or avail of any product or service that BPI Europe offers or when you interact with our employees.
How we use your information
The information you provided and we have collected from other sources is used to provide our products and
services to you and to manage your account(s), for legitimate business purposes and in compliance with regulatory requirements.
We may use your information specifically to:
As a subsidiary of BPI, we may have to share your relevant personal and/or account information to BPI and its
subsidiaries, as part of the services and technological support provided to us, for any of the following purposes:
Who we can share your information with
We’ll keep the information we hold about you secure and confidential. We may however, have to share, transfer, and disclose your information when we use it for purposes as set out above to:
Sharing your personal data
How long we keep your information
The information we have about you will be kept secure for as long as it required by us (even if you close your account) in order to comply with legal and regulatory requirements, or for operational reasons such as dealing with any queries relating to your account.
Your rights under applicable data protection law
Your rights are as follows (noting that these rights do not apply in all circumstances and that data portability is only relevant from May 2018):
To exercise any of the above righs, please visit our website at www.bpieuropeplc.com to download the Data Subject Access Request Form (DSAR).
For more details you may:
Changes to our Data Privacy Statement
We may modify or amend this Data Privacy Statement from time to time to keep up with any changes in relevant laws and regulations applicable to us or how we collect, access, protect, use, share and retain your personal information. Any relevant updates will be posted on the BPI Europe website.
Personal Information/Data - refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
Sensitive Personal Information/Data - refers to personal information;
a. about an individual’s race, ethnic origin, marital status, age, color, and religious, philosophical or political affiliations;
b. about an individual's health, education, genetic or sexual lie of a person, or to any proceeding for any offense committed or alleged to have been committed by such person, the disposal of such proceedings, or the sentence of any court in such proceedings;
c. issued by government agencies peculiar to an individual which includes, but not limited, to social security numbers, previous or current health records, licenses or its denials, suspension or revocation, and tax returns; and
d. specifically established by an executive order or an act of Congress to be kept classified.
BPI subsidiaries and affiliates - members of the BPI Group of Companies such as, but not limited to, BPI Direct Banko, BPI Family Savings Bank.