About BPI Online Beta
What is the new BPI Online Beta?
BPI Online is our new online banking platform in its Beta version and is available for clients to try. Just log in using the same user name and password. You may have noticed that some features may not yet be available at this time. These will be added as we continue to enrich the platform. Stay tuned.
Can I still use the classic Express Online and app for my transactions?
Yes, you may continue to use the classic Express Online and app for the features not yet available in the Beta versions.
How do I access the new BPI Online Beta?
Type online.bpi.com.ph on your web browser.
Log in using your BPI Online Banking username and password. No need to change, or create a new account.
Why are some features and accounts missing in BPI Online and Mobile app beta version?
We are upgrading your new digital experience. For features not yet available, you can continue to use Express Online (classic) and the app for your transactions.
On your One-Time PIN (OTP)
Why do I need the One-Time PIN (OTP) to do my financial transactions?
The One-Time PIN (OTP) adds more security to your transactions, such as paying bills and transferring funds to other accounts in BPI Online and Mobile app beta. This will ensure that transactions are really done by you, because the unique 6-digit OTP will be sent only to your registered mobile number.
The registered mobile number on the One-Time PIN (OTP) screen does not match my mobile number, what should I do?
You can update your mobile number at any BPI branch. This would ensure that you receive your One-Time PIN (OTP) promptly when you do your financial transactions in BPI Online Beta.
Is the OTP required?
Yes, the OTP is required for financial transactions and other settings. This feature is designed to provide an additional layer of security, to ensure that the transaction was really done by you.
On the QR Code
Can I use any QR code to transfer money?
For your security, only the QR codes generated via BPI Online Beta or BPI Mobile Beta app will be recognized by the system and can be used to transfer money.
Can I create any kind nickname for my QR code?
Yes, you can create alpha-numeric nicknames with a maximum of 10 characters.
Clarifications on debit card control
Why can't I see my other accounts in the card control screen?
You can only view and customize the settings of your BPI EMV Debit card in the card control screen. Non-EMV debit cards are not viewable at this time.
We encourage you to claim your BPI EMV debit cards so that you can already take advantage of this security feature in BPI Online Beta.
What is the difference of "permanent" from "temporary" card blocking?
As the name suggests, permanent card blocking cannot be undone once you click on it. You may need to call 89-100 in case you have concerns.
Temporary card blocking is a shortcut for turning on or off your debit card. Once you activate the temporary card block, withdrawals and purchases are disabled for the time being—a good practice if you want to keep your card secure at all times.
What exactly is the "Purchase Limit" function under card control?
The “Purchase Limit” setting covers the point-of-sale or EPS purchases. Stay tuned for more announcements on additional features.
If I have more than 1 account, can I set limits only to a specific account and not the card?
The debit card control feature actually covers the settings of your Debit EMV card. Even if you have multiple accounts linked to your EMV card, this function allows you to adjust the settings only of the card itself. Changing a card control setting will apply to all accounts within the same card.
Questions on other new features: Remittance inquiry and prepaid reloading
Can I check the status of any remittance using my BPI Online Beta access?
Yes, as long as you have a valid transaction reference number.
What prepaid numbers and accounts can I reload?
We have expanded our prepaid merchant list. You can now load to Globe, TM, Smart, TNT, SUN prepaid mobile numbers and Cignal and Meralco prepaid accounts.
Is there a daily limit for sending money to unenrolled accounts?
Yes, sending money to unenrolled accounts has a cap of P50,000 per day. This covers transfers to unenrolled third party and reloading to unenrolled prepaid merchants.