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To report a lost/stolen ATM or Credit Card: |
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Call our 24-hour Call Center… BPI Express Phone by dialing: |
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89-100 dial 5 "To Report a Lost Card" for Metro Manila |
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1-800-188-89100 dial 5 "To Report a Lost Card" for domestic toll-free calls (where available) |
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International Access Code + 63 + 2 + 89-10000 dial 5 "To Report a Lost Card" for international calls or through our International Toll Free Numbers* |
| 2. |
For password reset, please click "Forgot Your User ID or Password" in the login page. |
| 3. |
If you are requesting for the following: |
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Reorder a checkbook |
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Inquire about the status of your BPI Direct deposit account, credit card, auto and housing loan |
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Make ATM and credit card related requests |
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Inquire about your loan or remittance |
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Please log in to Express Online then choose the type of request you want to make under Other Services. |
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Important: You have to be an Express Online member to request for the services above. |
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To search for BPI, BPI Family Savings Bank branches and ATM locations near you, click here. |
| 5. |
For BPI Direct-related inquiries, log on to www.bpidirect.com. |
| 6. |
For BPI Trade-related inquiries, log on to www.bpitrade.com. |
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For inquiries, questions or suggestions other than those mentioned above, email us at expressonline@bpi.com.ph.
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For special requests that need immediate attention, please call our 24-hour Call Center BPI Express Phone by dialing: |
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89-100 for Metro Manila |
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1-800-188-89100 for domestic toll-free calls (where available) |
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International Access Code + 63 + 2 + 89-10000 for international calls or through our International Toll Free Numbers* |
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*Available in selected countries |
