Home Member Login Online Tour Ongoing Promos Contact Us Site Map
 
Security Service Agreement Maintenance Schedule FAQs
Contact Us
1. For password reset and to report a lost/stolen ATM or Credit Card:
  Call our 24-hour Call Center… BPI Express Phone by dialling:
  89-100 for Metro Manila
  1-800-188-89100 for domestic toll-free calls (where available)
  International Access Code + 63 + 2 + 89-10000 for international calls or through our International Toll Free Numbers*
  to reset your password and report the loss.
2. If you are requesting for the following:
  Reorder a checkbook
  Inquire about the status of your BPI Direct deposit account, credit card, auto and housing loan
  Make ATM and credit card related requests
  Inquire about your loan or remittance
  Please log in to Express Online then choose the type of request you want to make under Other Services.
  Important: You have to be an Express Online member to request for the services above.
3. To search for BPI, BPI Family Savings Bank branches and ATM locations near you, click here.
4. For BPI Direct-related inquiries, log on to www.bpidirect.com.
5. For BPI Trade-related inquiries, log on to www.bpitrade.com.
     
  For inquiries, questions or suggestions other than those mentioned above, email us at expressonline@bpi.com.ph.
  For special requests that need immediate attention, please call our 24-hour Call Center…
BPI Express Phone by dialling:
89-100 for Metro Manila

1-800-188-89100 for domestic toll-free calls (where available)

International Access Code + 63 + 2 + 89-10000 for international calls or through our International Toll Free Numbers*
  *Available in selected countries